If you purchase our Platinum package, YES!! For the other packages (Premium & Basic) all copy must be provided by the client. The Premium or Basic package is suitable for seasoned businesses with polished pre-existing marketing materials and solid copy writing skills. If not then you'll receive far bigger bang for the buck and higher returns from professionally written copy crafted specifically for conversion.
3 revisions are included with every project, no questions asked. Just send us the list of adjustments for each round. If we notice that one or more of your recommendations are ill advised from a marketing perspective we always speak up to help our clients produce the best possible end result. We're not robots like alot of these other firms :)
How detailed should I be when providing instructions?
If you are very particular and specific about your needs then you should provide very detailed instructions. If you are more laid back, open to suggestions and not super picky then provide the basics and let our designers do the rest.